Case Studies

How Workman Insurance Group Survived An Insurance Crisis with E&S Market Access

Chris Workman is the president of Workman Insurance Group, a Louisiana-based agency that he opened in 2016. In the years since he’s been in business, the Louisiana market has experienced an insurance crisis, as carriers move out of the storm-battered state. Thanks to his partnership with Smart Choice and access to excess and surplus, and specialty lines carriers, Chris has managed to thrive during difficult times.
Blog

Bridging Cultural Gaps: Effective Communication in the Insurance Industry

In today's globalized insurance industry, effective client communication is crucial for building trust, fostering strong relationships, and meeting the diverse needs of clients from different cultural backgrounds. As insurance professionals, it is essential to understand and adapt to the cultural nuances of your clients to communicate effectively and provide them with exceptional service.
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Maximizing Insurance Agency Owner Success with the Right Agency Network Partner

As an insurance agency owner, your journey to success within an insurance agency network or alliance partnership demands a strategic blend of factors such as finding the right fit, strategic planning, fostering client relationships, and capitalizing on available opportunities. Here, we delve into several pivotal considerations tailored to agency owners, aimed at maximizing your potential for success while leveraging your network to nurture your insurance agency.
Blog

Challenges Faced by Captive Insurance Agents in a Hard Market

The insurance industry operates in cycles, alternating between periods of a soft market (lower premiums, increased capacity) and a hard market (higher premiums, reduced capacity). A hard market poses unique challenges for an insurance agent, particularly for captive insurance agents who work exclusively with one insurance company. In this post, we will explore the disadvantages a captive agent faces during a hard market and how they can navigate these challenges.
Case Studies

Smart Teamwork Makes Dreamwork: Carolina’s 1st Choice Agency

As the owner of Carolina’s 1st Choice Agency LLC, Christian Gallardo strives to give his clients the best in terms of coverage choice and personal service. Christian’s agency is located in the southwestern part of North Carolina, and earns most of its business through referrals, thanks to satisfied clients and Christian’s extensive community involvement...