COVID-19

While it might not be possible for agents to meet with customers face to face, it’s more important than ever to be a trusted resource for small business owners. Here are five ways agents can continue to support small businesses during the pandemic.

CEO Newsletter: In a time when people may be suffering from economic impacts, as well as information overload from news and other sources, it can be difficult to know what’s even appropriate for promoting your business and staying front and center.

The spread of COVID-19 has completely upended the way we live, work, and socialize. In particular, the hospitality industry has suffered significant hits as states across the country have imposed lockdown or limited contact regulations, ending in bars and nightclubs closing.

While online CE programs are not new, the focus on them, as with all virtual communication, has intensified in recent months as the pandemic has forced industries to leverage new and existing technologies to maintain operations. With in-person training and testing on hold indefinitely in most places, producers who have historically relied on face-to-face resources to complete training are now turning to specialized providers of online education to complete their CE requirements. 

hese are interesting times when determining the value of an insurance agency. The insurance industry has the potential to fare better than others during an economic downturn because insurance is not a discretionary spend in most cases. The compulsory nature of many lines of insurance is a significant factor that positively impacts the retention of customers and premium, regardless of the economic condition.