Dustin Warren, Manager–Education, RegEd, Inc.
As the COVID-19 pandemic continues to have dramatic impact on the way that professionals in all industries work and live, the insurance industry is no different. Producers have seen their interactions with colleagues, clients and others change significantly – in many cases overnight. But as producers adjust to the new reality of remote work and virtual engagement, they must continue to fulfill the day-to-day requirements of the job. One area that has been impacted is the delivery of and participation in continuing education programs, often via virtual media.
While online CE programs are not new, the focus on them, as with all virtual communication, has intensified in recent months as the pandemic has forced industries to leverage new and existing technologies to maintain operations. With in-person training and testing on hold indefinitely in most places, producers who have historically relied on face-to-face resources to complete training are now turning to specialized providers of online education to complete their CE requirements.
Online CE delivers several benefits that are relevant in light of the pandemic. Producers can complete courses in the comfort and safety of their homes, while adhering to social distancing guidelines. The ability to complete training when it’s convenient to do so is conducive to the shift many have made to flexible work schedules in response to the new demands of maintaining work-life balance. Online CE platforms should be easy to use and deliver significant time savings when compared to offline education – a benefit at any time. But not all online CE providers are the same.
When selecting an online training partner and platform, it’s important to consider several important criteria. How do the vendor’s technological capabilities stack up against available options? Is course content delivered via a secure enterprise platform? Does the vendor have deep experience in delivering online training? Additionally, the right provider should deliver course content that has been developed by experienced subject matter experts, and reflects the evolving demands of the industry to not only fulfill compliance requirements but prepare producers to best serve their clients.
RegEd is the leading provider of Compliance Education, Product Training and Annual Compliance Programs to the financial services industry. Each year RegEd delivers more than one million CE courses and insurance certificates. RegEd pioneered the industry-leading Annuities Training Platform, and, in partnership with the Insured Retirement Institute (IRI), delivers product training and state suitability courses to close to 200,000 producers representing more than 80% of annuities carriers.
Founded by regulators and industry experts, RegEd understands the challenges financial services firms face when managing, reporting and tracking continuing education. RegEd’s Insurance CE solution provides timely training based upon firm and state requirements, as well as instant reporting to each jurisdiction.
RegEd offers over 300 courses approved for insurance CE and professional designation credit, produces over 250,000 certificates of insurance annually, and ten to fifteen new insurance courses are added each year. RegEd’s courses are developed by a network of subject matter experts in the financial services, legal, regulation and policy arenas. RegEd also works directly with a number of clients to customize existing course materials and develop new courses according to their needs.
All RegEd courses are designed to reflect current industry issues and to satisfy industry, state and federal requirements. In addition, many courses can often satisfy a number of licensing requirements, especially for trainees with multiple licenses and registrations.
Agent Education: Adapting to Changing Needs in a Changing World
Being in the insurance industry, we've grown accustomed to navigating circumstances completely out of our control (such as weather and other natural disasters) — but the pandemic has really tested our resilience. For more on how agents can adapt to changing needs in a changing world while still providing exceptional service and products, check out the 2020 Issue 4 of Smart Choice Magazine.