The commercial insurance landscape in 2025 is poised to undergo significant changes, particularly in the way policies are distributed through the independent agent (IA) channel. IAs, who have traditionally played a crucial role in the distribution of commercial insurance products, are expected to navigate a dynamic environment shaped by evolving market conditions, technological advances, and shifting customer expectations.

As an independent agent, you can leverage emerging trends to grow your business, increase your revenue, and secure your future. This report digs into the data to show you what’s happening now and what tomorrow may bring.

A strong online presence is essential for insurance agencies, as a well-designed website and strategic content can attract high-quality leads, build trust, and enhance customer engagement.

2024 was the year of correction for the Personal Lines marketplace. Adjustments in pricing, risk sharing, and coverage changes in the auto and property market allowed the industry to begin to turn the corner to profitability.

Delivering exceptional service in Commercial Lines

Francisco Castro grew a $2M+ agency with Smart Choice, overcoming barriers & earning industry recognition.

In an unpredictable market, goal planning is more important than ever. Learn how to set adaptable, achievable goals for your agency in 2025 with a proven blueprint for success.

Greg Daniel went independent with Smart Choice, gaining carrier access, top commissions & room to grow.